The personal information / data provided to us by you during the course of usage of Shocals will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. Please read this Policy before using the Platform or submitting any personal information to Shocals. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use. If you object to your information being transferred or used, please do not use the website.
For the purpose of these Terms of Use, wherever the context so requires, “User” shall mean any natural or legal person who has agreed to become a purchaser/user/buyer/partner on the Platform or who has agreed to avail the services by providing Registration Data while registering on the Platform as a registered user.
The terms “Shocals”, “we”, “us” or “our” shall mean Shocals and the terms “you” and “your” refer to the user of the Platform. The term “Services” refers to any services offered by Shocals whether on the Platform or otherwise.
This Privacy Policy (“Policy”) describes the Policies and Procedures on the use, collection, disclosure and protection of your information when you use our website www.shocals.com, or the Shocals mobile application/app (collectively, “Platform”). The Platform is owned by Shocals Enterprises LLP, a partnership firm having its office at D.No. B504, Bridgewood House of Hiranandani, Egattur, O.M.R, Chennai 603 103.
When you use the Shocals Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Shocals unless expressly specified on the Website.
Shocals is not responsible for any form of transmission, whatsoever, received by you from any third party website. Accordingly, Shocals does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor does Shocals control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third party websites. The inclusion or exclusion does not imply any endorsement by Shocals of the third party websites, the website's provider, or the information on the website. The information provided by you to such third party websites shall be governed in accordance with the privacy policies of such third party websites and it is recommended that you review the privacy policy of such third party websites prior to using such websites.
Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address; physically visiting the addresses, click photographs of the same, and doing all other things which we feel are necessary for endeavouring better delivery and service experience for you.
Transaction Information including the full Uniform Resource Locators (URL), the type of Services you requested domain names, search results, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, any phone number used to call our customer service number and other related transaction details.
If you register a credit card or debit card with us, we will use card authorization and fraud screening services to verify that your card information and address matches the information that you provided to us, and that the card has not been reported as lost or stolen. In addition, we reserve the right to retrieve and review a credit report or other credit history information from credit bureaus for any account.
We reveal only the last four digits of your credit/debit card numbers when confirming an order. But, we transmit the entire credit/debit card number to the appropriate credit card company for payment processing.
You represent and confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. You further agree and undertake to provide the correct and valid card details to carry out a transaction on the Application or Website.
We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Partners may use mobile device IDs to track your usage of the Platform. If you are a customer or a delivery partner, we will, additionally, record your calls made from the device used to provide Services, call , and address details, SMS details location.
Examples of information you can access easily at our site include up-to-date information regarding recent transactions including Username, e-mail, password, communications preferences); payment settings (including credit card information, and bank account information); e-mail notification settings; recommendations and your profile.
We may share your information with our Platform Licensor, partners, marketing partners and other service providers or business partners, such as Payment processing companies. Your information may be shared with partners to send you messages emails or notifications to your devices in relation to our Services and improve the use of our Services, to process and collect payments.
Our Platform and third parties, with whom we partner, may use cookies, mobile device IDs, “flash cookies”, beacons, and similar files to collect and store information with respect to your use of the Services and third-party websites. We use "cookies," and we obtain certain types of information when your web browser accesses our Services.
Cookies are alphanumeric identifiers or small files that we transfer to your computer's hard drive through your Web browser or device by websites, apps, online media and advertisements to enable our systems to recognize your browser so we can recognize you as a Shocals user.
To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
To correct or update any information you have provided, the Platform allows you to do it online. In the event of loss of access details, you can send an email to: contact@shocals.com
We may occasionally update this Policy and such changes will be displayed on the Shocals website and app. If we make any significant changes to this Policy, we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Platform or to your email address on record. Your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
